Our Policies

We aim to process and ship all orders within 2-3 business days. Shipping times may vary depending on your location and the shipping method selected.

International shipping is available to most countries. Please note that customs fees and import duties may apply and are the responsibility of the customer.

We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in their original condition with all tags attached.

To initiate a return, please contact us at chosko@protolab.tech with your order number and reason for return.

We are committed to protecting your privacy. Any personal information collected is used solely for order processing and communication purposes.

We do not share your information with third parties except as necessary to fulfill your order (e.g., shipping carriers).

By using our website and placing orders, you agree to our terms of service. We reserve the right to refuse service to anyone for any reason at any time.

All products are subject to availability. In the event of an out-of-stock item, we will notify you and offer alternatives or a refund.